![]() It took 6 resets and two hangs on Preparing Automatic Repair to reboot the computer after Epson Scan failed this time. So I replied, and they sent me a different irrelevant, simplistic form letter. ![]() Their email said that if this did not answer your question, to please reply. In response to a detailed explanation of what was wrong, they sent me a simplistic form listing things to do: make sure the scanner is plugged in, press the button at the lower right to turn it on, etc. I would add that Epson support is utterly useless.
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